Privacy Policy
This Privacy Policy outlines how Catalyze Partners LLC (the “Company”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thevaluebay.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refers to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By accessing and using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using or accessing any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site, along with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information from a variety of sources, as outlined below. The type of information we collect and use depends on how you interact with our Site.
In addition to the specific uses described below, we may also use the information we collect about you to communicate with you, improve the Services, comply with legal obligations, enforce our terms of service, and protect the Services and the rights of our users.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site and Services. “Personal Information” refers to any data that can identify, relate to, or be associated with you. The following sections describe the categories and types of personal information we collect.
Information We Collect Directly from You
When you interact with us directly, we may collect the following:
- Contact Information: including your name, address, phone number, and email address.
- Order Information: including billing and shipping addresses, payment details, and order confirmations.
- Account Information: including your username, password, security questions, and any other information used to maintain the security of your account.
- Customer Support Information: any details you provide when contacting our customer support team.
Please note that some features of the Services may require you to provide certain information. You may choose not to provide this information, but doing so could limit your ability to use certain features or access specific content.
Information We Collect Automatically
We may automatically collect certain information about your interactions with the Services. This may include:
- Usage Data: information about how you access and use the Site, such as device details, browser information, IP address, and your activity on the Site.
- Cookies and Tracking Technologies: to help us understand how you interact with the Services and improve your experience.
Information We Obtain from Third Parties
We may receive personal information from third-party vendors and service providers, such as:
- Payment Processors: who collect payment details (e.g., credit or debit card information) to process your transactions.
- Service Providers: such as hosting companies, data analytics providers, and fulfillment partners.
- Marketing Partners: who assist with advertising and promotional activities.
Any information obtained from third parties will be handled in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for various purposes, including but not limited to:
- Providing Products and Services: to fulfill orders, process payments, ship products, provide customer support, and manage your account.
- Marketing and Advertising: to send promotional emails or other communications about our products and services, and to tailor ads to your interests.
- Security and Fraud Prevention: to detect and address fraudulent or illegal activities, and to protect your account and the integrity of our Services.
- Service Improvement: to analyze usage data and improve the functionality and performance of our Services, as well as to respond to your inquiries.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience with our Site and Services. Cookies are small text files that store information about your preferences, browsing behavior, and device.
You can choose to block or delete cookies through your browser settings, but please note that this may impact your experience with the Services.
How We Disclose Personal Information
We may share your personal information with third parties under the following circumstances:
- Service Providers: such as payment processors, IT services, and customer support partners who assist us in operating the Site and providing the Services.
- Business Partners: with whom we collaborate for marketing and promotional purposes, in accordance with their privacy policies.
- Affiliates: within our corporate group to better manage our business operations.
- Legal and Compliance Purposes: when required by law, such as in response to subpoenas or other legal requests, or to protect our rights or the rights of our users.
We do not sell or rent your personal information to third parties.
Third-Party Websites and Links
Our Site may contain links to third-party websites or platforms. These sites are not operated by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party sites before providing any personal information.
Children’s Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have inadvertently collected personal information from a child, please contact us immediately to request its deletion.
Security and Retention of Your Information
While we use reasonable security measures to protect your personal information, please note that no data transmission method is completely secure. We recommend that you do not send sensitive information over insecure channels.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access/Know: Request access to the personal information we hold about you.
- Delete: Request the deletion of your personal information.
- Correct: Request that we correct any inaccurate information.
- Portability: Request a copy of your personal information in a structured format.
- Restrict Processing: Ask us to limit the processing of your personal information.
- Withdraw Consent: Withdraw your consent for processing where applicable.
You can exercise these rights by contacting us using the contact information below.
Complaints
If you are not satisfied with how we handle your personal information, you may contact us, and we will do our best to resolve the issue. If you still feel your concerns have not been addressed, you may lodge a complaint with your local data protection authority.
International Transfers
Please be aware that your personal information may be transferred to, stored, and processed in countries outside of your country of residence. This includes countries that may have different data protection laws than your home country.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
Catalyze Partners LLC
201 East Main Street, Suite 288
Lexington, KY 40507
Phone: 844-630-1911
Email: support@thevaluebay.com